Cancellation policy
Effective Date: January 1, 2025
1. Order Cancellation by Customer
You may request to cancel your order within 12 hours of placing it by emailing info@gracenmason.com.
Orders that have already been processed or shipped cannot be canceled.
2. Order Cancellation by Grace & Mason
We reserve the right to cancel an order for reasons including, but not limited to:
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Product unavailability
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Errors in product information or pricing
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Payment issues
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Suspected fraud
If we cancel your order, you will receive a full refund to your original method of payment.
3. Contact Us
If you have any questions about canceling your order, please contact us:
✉️ Email: info@gracenmason.com